Legal
Privacy Policy
Last Updated: 1 March 2026 | Effective Date: 1 March 2026
Jai Ratana ("we", "us", "our") is committed to handling your personal information with care and transparency. This Privacy Policy explains what data we collect, why we collect it, and how it is used and protected — in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
1. Data Controller
The data controller responsible for your personal data is:
Jai Ratana
36/2 Soi Thonglor 13, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand
Email: [email protected]
Phone: +66 2 712 4839
2. What Data We Collect
We may collect the following types of personal data:
- Contact details: Name, email address, and phone number provided via our enquiry form.
- Programme enquiry content: The message content you provide when contacting us.
- Website usage data: Pages visited, time spent, and browser/device information collected via analytics cookies (if consented).
- Financial information: Where participants share personal financial details during programme sessions, this is handled under strict confidentiality and is not stored digitally.
3. How We Use Your Data
We use personal data for the following purposes:
- Responding to enquiries and programme registration requests
- Communicating programme schedules, materials, and updates
- Improving the quality and content of our programmes
- Analysing website usage to improve our online presence (with your consent)
- Complying with legal obligations under Thai law
4. Legal Basis for Processing
Under the Thai PDPA, we process your data on the following legal bases:
- Consent: For analytics cookies and marketing communications.
- Contractual necessity: For processing enquiries and administering programme enrolments.
- Legitimate interests: For improving our programmes and responding to queries.
- Legal obligation: Where required to comply with Thai regulatory requirements.
5. Data Retention
We retain enquiry data for up to 24 months after last contact. Programme participant records are retained for up to 5 years following programme completion for administrative and legal purposes. Analytics data is retained for up to 26 months. You may request deletion of your data at any time by contacting us.
6. Data Sharing
We do not sell or share your personal data with third parties for commercial purposes. We may share data in the following limited circumstances:
- With analytics service providers (e.g. Google Analytics) under data processing agreements
- Where required by Thai law or court order
7. Data Protection Measures
We implement appropriate technical and organisational measures to protect your data — including access controls, encrypted communications, and regular review of our data handling practices. In the event of a data breach that affects your rights, we will notify you and the relevant Thai supervisory authority within the timeframes required by law.
8. Cookies
We use cookies to improve the experience of using our website. Essential cookies are always active. Analytics, marketing, and preference cookies are only set with your consent. Please see our Cookie Policy for full details.
9. Your Rights Under the Thai PDPA
Under Thailand's Personal Data Protection Act, you have the following rights:
- Right to be informed about how your data is used
- Right to access your personal data
- Right to correct inaccurate data
- Right to erasure (deletion) of your data
- Right to restrict processing
- Right to data portability
- Right to object to processing based on legitimate interests
- Right to withdraw consent at any time without affecting prior processing
- Right to lodge a complaint with Thailand's Personal Data Protection Committee (PDPC)
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before submitting personal data.
11. Children's Privacy
Our programmes are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately.
12. Policy Updates
We may update this policy from time to time. When changes are made, the "Last Updated" date will be revised. Significant changes will be communicated via email to registered participants. Continued use of our website after an update constitutes acceptance of the revised policy.
13. Contact for Data Matters
For any questions or requests related to this Privacy Policy or your personal data, please contact:
Jai Ratana — Data Privacy Contact
Email: [email protected]
Address: 36/2 Soi Thonglor 13, Khlong Tan Nuea, Watthana, Bangkok 10110, Thailand